Thank you for raising your concerns and for your engagement with the forum. It’s always appropriate to question the value of any certification program when expectations and understanding differ.
That said, there are some important clarifications needed regarding the ESD Association Facility Certification program and the role of Lead Assessors.
Facility Certification audits are conducted by ISO 9001 Lead Assessors from accredited Certification Bodies, who must also meet specific ESDA qualification requirements. These assessors operate under highly regulated, audited, and documented processes—both from their Certification Body and from ESDA. This is not an informal or loosely governed activity.
A key point of misunderstanding appears to be the purpose and methodology of a Facility Certification audit.
Facility Certification is not a CV audit and not a measurement-based verification activity. Lead Assessors are not expected to perform measurements or use instruments, nor should they. Their role is to evaluate:
- The management system
- Documented processes
- Evidence of compliance verification
- Training, qualification, and internal audit programs
- Correct implementation and control of ESD processes per ANSI/ESD S20.20
The use of instruments, calibration, and measurement data is absolutely part of a compliant ESD control program—but it is the organization’s responsibility to demonstrate that these activities are properly defined, executed, and maintained. The assessor evaluates the system and evidence, not by re-auditing measurements in the field.
It’s also important to distinguish between:
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Facility Certification (management system compliance to ANSI/ESD S20.20), and
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Compliance Verification (CV) audits, which are operational, measurement-focused activities carried out by trained personnel within the organization.
Both are important, but they serve different purposes and are intentionally separated to preserve audit integrity and consistency with international conformity assessment practices.
If there are concerns about a specific certification, assessor, or Certification Body, ESDA takes such matters very seriously and has defined processes to review and investigate them. Broad public claims without case-specific verification, however, can unintentionally misrepresent a program that is built on rigor, oversight, and continual improvement.
Constructive feedback is always welcome, and ESDA continuously evaluates and strengthens its programs. For concerns tied to particular audits or regions, the appropriate next step is direct engagement with ESDA so facts can be reviewed objectively.
Thank you again for contributing to the discussion and for your continued commitment to advancing effective ESD control worldwide.